IBM DATACAP-Unable to create Crystal Runtime application with IBM Datacap Taskmaster Capture Report Viewer

Cause

Crystal Runtime, which is required for Report Viewer, was unable to register one of its dlls at install time.

Resolving the problem

Manually register the dll.

1. Search the drive to locate where craxdrt.dll is located.
2. From Start, Run, enter the command regsvr32 "(fullpath)\craxdrt.dll"
   Example - regsvr32 "C:\Program Files\Seagate Software\Report Designer Component\craxdrt.dll"
   Note: The quotes are only needed if there are spaces in the path.
3. If an error occurs when attempting to register the dll, run the following command instead:
   regsvr32 -u "(fullpath)\craxdrt.dll"
   and then try again to register it using the command in step 2.
4. Reboot the machine.

IBM DATACAP-How do I change the order of the Job Monitor columns when running the IBM DatacapTaskmaster Client

Cause

Job Monitor columns can be dragged and dropped to new locations, but these settings are lost when exiting Taskmaster Client unless additional steps are taken.

Answer

To permanently configure the Job Monitor column order:

1. With Taskmaster Client running and the Job Monitor window open, drag and drop the columns into the desired order.
2. Close the Job Monitor window directly. Do not close Taskmaster Client.
3. Click Yes when prompted whether to make this the default layout.

IBM DATACAP-How do I change the batch numbering configuration for IBM Datacap Taskmaster

Cause

1. When Taskmaster Client runs a batch creation task, such as a scan task, it first requests a new batch number from the Taskmaster Server
2.  Taskmaster Server generates a new number via a component called batchn32.dll. 
3. A library of files comes with the Taskmaster install that can be used to overwrite the default batchn32.dll to change the batch numbering scheme. 
4. These files are named batnewXX.dll where XX is a number from 01 to 15 and represent the different formats available.

Answer

Procedure

1. Stop Taskmaster Server.
2. Go to C:\Datacap\dcshared\batchnew\batchnew.txt  to read the details about the different batch Numbering details
3. Copy the desired BATNEWxx.DLL from the \Datacap\dcshared\batchnew folder to \Datacap\dcshared\BATCHN32.DLL, changing the name to overwrite the existing file.
4. Using the appropriate database tool, edit the Taskmaster engine database, enginfo table.
5. Clear the db_LastBatch, db_lastQueue and db_LastDate fields. This is not necessary for all changes, but if you cannot create a batch after making the change, be sure to do this step.
6. Restart Taskmaster Server.

IBM DATACAP-Unable to install Crystal Reports on the IBM Datacap Taskmaster server

 True Enable IIS Metabase and IIS 6 Configuartion Compatibility

1. Go to Control Panel and select Programs and Features
2. In the left hand pane, select Turn Windows features on or off.
3. In the Windows Features window, go to Internet Information Service > IIS > Web Management Tools > IIS 6 Management Compatibility and enable IIS Metabase and IIS 6 configuration compatibility.

 Set Enable 32-Bit Applications to True

1. Open IIS Manager.
2. Under Connections, expand under the computer name and then select Application Pools.
3. Under the main Application Pools window, select Classic .Net AppPool.
4. Click Advanced Settings under Edit Application Pool.
5. Under the general section set Enable 32-Bit Applications to True