IBM DATACAP-Unable to create Crystal Runtime application with IBM Datacap Taskmaster Capture Report Viewer

Cause

Crystal Runtime, which is required for Report Viewer, was unable to register one of its dlls at install time.

Resolving the problem

Manually register the dll.

1. Search the drive to locate where craxdrt.dll is located.
2. From Start, Run, enter the command regsvr32 "(fullpath)\craxdrt.dll"
   Example - regsvr32 "C:\Program Files\Seagate Software\Report Designer Component\craxdrt.dll"
   Note: The quotes are only needed if there are spaces in the path.
3. If an error occurs when attempting to register the dll, run the following command instead:
   regsvr32 -u "(fullpath)\craxdrt.dll"
   and then try again to register it using the command in step 2.
4. Reboot the machine.